Support
Help with the Grandpa's Checkers app for Apple devices.
Getting help
Something not working, or a question the answers below don't cover? Email checkers@termini.me. Say which iPhone, iPad or Mac you're using and the app's version (shown under About in the app's Help menu), and we will get back to you.
Quick answers
How do I play?
Open Help ▸ Rules of Checkers in the app (Help ▸ How to Play when it shares the screen with another app). Tap one of your pieces, then the square to move it to. If you can jump, you must.
Can I play without a connection?
Yes. The computer plays on your device, so a game against it needs no connection, and a game in progress is kept if the app is closed. Playing someone online does need a connection.
Why is nobody there when I choose Play Online?
Play Online pairs you with whoever else is waiting. If no one is, the app keeps looking until you stop; the computer is always available in the meantime.
Can people send me messages?
Only short ready-made phrases from a list, such as "Good luck!" or "Good game". There is nothing to type, no usernames and no profiles. Turn chat off in Settings and your opponent's messages are not shown.
What if another player is a problem?
You can turn chat off, and you can always resign and leave the game from the Game menu. Players have no usernames, so to report one, email checkers@termini.me with the date and time of the game and what happened. We read every report and act on it where we can.
Do I need an account?
No, you don't need an account to play. Your settings and your record stay on your device, and deleting the app deletes them.